So why is it that the cable/phone companies can just screw you over once your "package rate" has expired? I call this morning beacuse our rate has gone up almost $100 in just 6 months. Crazy. The first guy I spoke with told me there was nothing he could do. So I called back a little later after talking to hubby to cancel some things on our service. The girl I spoke with was most accommodating and actually did something about it. Go figure. So we got our rate lowered, same services we have now plus additional ones. Now can you tell me why that is?